FAQs

Upgrade to the web enabled version of the system to share your data with other team members worldwide. Visit the Pro page to learn more.

Request tech support HERE.

The system is designed for one user, if you need multi-user version, reach out to our sales team HERE.

Spreadsheets only tell you what you have “now”, not what you received, ordered or issued over time. Wondering how much was donated in the past? How many masks were issued last week? These are questions the COVID-19 Supplies Database can answer vs. a spreadsheet.

One of the great ways to keep track of what was issued and when is to use the “Issue Inventory” button on the desktop form instead of adjusting inventory manually. You can then look at the Issue Queue to see what was issued or run a report to see how much inventory was issued for [...]

You DO NOT need Internet to use the system, great for when you’re deep inside a basement with no signal ... or in a field hospital in the middle of nowhere.

Yes! Use the report generator to export Inventory, Locations, Suppliers and Items to a spreadsheet using the appropriate report.

To delete locations please click on “Admin Center” Click on “Locations” on the left side: To delete a location, select the grey square of the record: Now, either press the delete key or right click on it and select Delete Record from the menu:

To add locations please click on “Admin Center” Click on “Locations” on the left side: To add a new location click on the “>*” at the bottom of the form:   See the Adding Locations video here.

To edit locations please click on “Admin Center” Click on “Locations” on the left side: To edit a location simply click on the location name and start typing.